Electricity consumers under the Uganda Electricity Distribution Company Limited (UEDCL) often ask how to load light UEDCL tokens, especially first-time Yaka users. Whether you’re switching meters, topping up, or trying to recover from a blackout, loading electricity should be quick and stress-free. This article walks you through every step—from purchasing the token to entering it into your Yaka meter.
Step 1: Buy UEDCL Yaka Token
To start, purchase your UEDCL token from any authorized vendor. These include:
- Mobile money platforms: MTN MoMo, Airtel Money
- Banking apps or agents like Stanbic, Centenary Bank
- POS vendors and supermarkets offering UEDCL services
Ensure your meter number is correct during purchase. The meter number is usually an 11-digit code printed on the Yaka meter.
Step 2: Receive the Token Code
After purchasing, you’ll receive a 20-digit token via SMS or printed receipt. This is your unique recharge code. Double-check the digits to avoid input errors. If the message delays, restart your phone or check your message inbox thoroughly.
Step 3: Load the Token into the Meter
Approach your Yaka meter and key in the 20-digit token:
- Use the keypad on the meter to enter the full code.
- Press the ENTER or OK button (depending on your meter model).
- If successful, the meter will display a confirmation and your new unit balance.
In case of an error message like “rejected” or “already used,” wait a few minutes and try again. If it persists, contact UEDCL customer support.
Step 4: Confirm the Units Loaded
Once the token is accepted, the screen will display your updated power balance in kilowatt-hours (kWh). Make sure it reflects the expected amount based on how much you paid.
Troubleshooting Tips
- If the meter fails to respond, check the batteries in the meter keypad (CIU).
- If you mistakenly input a wrong token, wait until the meter resets and try again.
- For lost or delayed tokens, retrieve them through your mobile money message history or visit a vendor for a printout.
Final Thoughts
Knowing how to load light UEDCL is essential for all prepaid electricity users in Uganda. The process is designed to be user-friendly, but occasional errors may occur. By following these steps and keeping your meter number and phone active, you can ensure a seamless electricity loading experience.
For any technical faults or persistent token issues, contact UEDCL via their helpline or visit their regional offices. Always keep your receipts and SMS codes until the token is confirmed.
